Privacy Policy

User personal Data we collect

The types of personal information ESiog collects when it collects information from the users when they use the site. It collects such information mostly during registration or when filling in forms or participating in services. The data comprises:
• Official information such as e-mail, name, username, profile details that includes photographs, qualifications, profession, residential and billing addresses and contact information.
• Financial details such as mode of payment, credit card number; taxpayer forms like W-9 and DAC-7; and transaction history.
• Photocopies of passports and driver's license to indicate the processes of verification for biometric purposes.
• Business sellers must provide additional verification information related to a business.
Information received from a communication with ESiog and/or other users, including postings on blogs or forums.

Automatically collected data:

ESiog collects some information automatically from all who visit or act on the site, including:

·        Personal Data: Transactions, communications with other users, searches, and pages visited, browsing behavior, clicks, and actions on the site.

·        Technical Data: IP address, device information, operating system, session time, language, currency, information on the browser, and URLs of pages before and after visiting the site.

·        Geo-Location Data: Data of where the user was when accessing the site. Cookies and other technologies collect user's information primarily on their behavior and preferences.

·        Ad Impressions Information like the Global Unique Identifier of the user, HTTP request data, IP, user agent, browser, device information, and geographical information while viewing ESiog advertisements.

This will enable ESiog to analyze site performance, enhance user experience, and manage targeted advertising.

Information from third-party sources:

ESiog gets its user information from a third-party source that is:

 

·        Third Party Vendors: This is information about vendors that enrich your harvested data, including fraud/security alerts on fraud prevention and information relating to your business and job function that can tailor your services.

·        Linked Accounts: When registering using a third party account, such as Google, Facebook, or LinkedIn, ESiog captures any available email address, name, and/or profile picture according to permissions which said third-party service grants.

·        Reports/Complaints: If any other user or a third party reports/complaint against your activity then ESiog receives specific information regarding this issue.

·        Invite: ESiog fetches the contact information if you invite contacts from Google Workspace or some other platforms to make inviting easier.

·        Third party tool integration: whenever you connect your account to third-party tools ESiog receives linked data you permitted.

·        Referrals: A user invites you to ESiog. Within this referral process, ESiog captures the contact information.

 

Taking both ESiog's privacy policy and this information coupled with sources or information generated automatically from other companies, then this is what is then used to enhance the user experience while improving on the service.

Our Authorized Footing for Using Your Personal Information:

Applicable law provides a legal ground according to which ESiog shall process your personal data will fall within one of the following:

·        Consent: You have agreed to ESiog to collect personal information about you for use on some purpose.

·        Contractual necessity: There is a need to process in order to have the ability to enter a contract with you as we are offering services which you have purchased.

·        Compliance with the law: This may have legal or regulatory causes, such as fraud prevention.

·        Legitimate Interests: ESiog may process your information to pursue its legitimate business interest that also includes improving the delivered service, UI/UX etc. These law-based creations give legality and legitimacy in processing data inside the information of a person.

How long we keep your Data:

ESiog holds personal data for such period as is necessary to achieve the purposes for which it was collected. However, for specific reasons, some kinds of information may be retained for a longer period:

·        Operations Support: Files pertaining to operations, such as transaction records in case complaints or disputes arise.

·        Permanent closing of accounts: Account maintenance records for litigation, fraud detection, account fees, dispute resolution, support for investigation, and website terms.

·        Retains evidence: It keeps all data that have to be preserved in case of need for evidence within the applicable discovery time frames.

ESiog provides that only information that needs to be kept for the above purposes will be kept.

Use of collected Data:

We use your personal data for the sake of following purpose:

a.     For service quality and security:

This text includes personal information that the company uses in offering quality service and security. It is applied in user identification, account management, password retrieval, tracking of activity, encouragement of communication, and customer support. Moreover, personal information improves services by tracking user preferences and performance, offering users experience that is unique, offering unique recommendations, among others like Gig recommendation and ranking of search results.

b.     For market research and fraud prevention:

ESiog uses personal data to monitor, spot, and deter illegal or inappropriate activities, as well as to ensure the marketplace remains safe. ESiog verifies user identity, conducts security checks and assesses the user's risk. Review of complaints, Terms of Service enforcements, and obligations to law are also some of the responsibilities of ESiog. Systems will then limit or deny access at a moment's notice whenever suspicion is raised. Sometimes, any user can appeal such decisions made by the systems to ESiog’s privacy team.

c.      For promotions and advertisement:

ESiog uses personal information collected for advertisements and promotions, including to show relevant content, send messages relating to direct marketing, administrate referral programs, contests, and other promotional activities.

d.     For business records:

It needs appropriate business records, and further it complies with the legal request from public authorities and with the applicable laws and regulations.

Age-Limit:

Esiog’s website is accessible only to people aged 18 years or older. Minors aged 13-18 can use the website with permission from a parent or guardian via their account. Children under 13 years of age should not be permitted access to ESiog, nor does the website knowingly collect information from them. If such information is discovered, it will be deleted.

Sharing Info to Third-party:

For several reasons, Esiog shares personal information with third parties.

 

1. With other users and visitors: Your username, country, profile details, and all of your activity on the site is public. This includes photos, portfolio items, and communication with other users. Business sellers may also have their information such as name, address published as it is legally required. Any personal data you share with other users is at your own risk.

 

2. With Users You Interact With: Esiog may share some of your information, like the fact that this is your first purchase, with Sellers to better serve you.

 

3. With third-party services providers: Esiog will engage third party service providers to host services, process payments, detect fraud and provide marketing. These third parties operate under contractual instructions of Esiog to protect your personal data.

 

4. Lodging complaints: You may lodge grievances against another user. In such situations, your personal data will probably be transferred to that user so that he or she may respond.

 

5. Legitimate Interest: Esiog is permitted to share that personal information if it is legally necessary, or in good faith that such action is necessary to protect the rights or safety of Esiog or its others.

6. Transactions and Anti-Fraud Measure: Esiog shares information with payment gateways and fraud prevention companies to enable safe transactions as well as fighting fraud.

 

7. To Social Media Companies: Esiog is divulging private information to social media companies such as Facebook and Google for advertising the services or marketplace offered by this company.

 

8. Corporate affiliates: Esiog shares personal data with its affiliates for operational and business purposes that range from fraud prevention and service promotion.

 

9. Corporate Actions: This could be a sale, merger, or bankruptcy, for example. While at this point, personal data is transferred in relation to that transaction.

 

Who may Process Data

Any personal information which includes your name, address or any other information you provide to us that identifies you as an individual, shall be processed by both of us and other companies in our group. Our Web Platform contains a link to Rackspace and that company may collect personal data about visitors to our freelance Platform. All of these organizations processing information regarding you, as described hereinafter, shall process it according to privacy policy.

 

 

Purpose of Processing

We will use your information for the purpose of tracking your orders, deadlines, processing any other transactions authorized or made by you with us, let you know about special products  and any other marketing information which we feel may interest you, carry out services or customer research/development.

Cookies:

We use cookies and other technologies on our sites like web beacons, pixels, and scripts to improve your experience, to provide our services, to monitor the performance of our sites, and to support marketing efforts. Cookies with personal data are part of this policy.

The tool that can track how visitors use the site is Google Analytics. Cookies are those small pieces of text stored on your computer's hard drive that save information such as your IP address. The data is then sent back and stored on Google's servers in the United States. With this information, Google investigates what is going on with our platforms, creates reports for us, and offers other related services. Sometimes, Google shares such information with third parties when legally obligated or when these third parties process data on behalf of Google. Of course, the most important point is that Google will not link your IP address to any data it may hold.

You may, through your own settings, allow or disallow cookies in your browser. By visiting this website, you accept and agree to our treatment of your data by Google in accordance with the detailed explanations above.

You’re Rights:

If you have concerns about your data, you are entitled to a right of access to that personal data we may hold or process about you. You have the right for inaccuracies in your personal data to be corrected free of charge. We may also stop using your information for direct marketing purposes at any time.

Data Security:

We have appropriate technical and security measures in place to ensure that unauthorized or unlawful access to or accidental loss of or destruction or damage to your information is prevented. Whenever we collect data from the Web Platform, we collect your personal details on a secure server. Firewalls are used on our servers. Our security procedures require that we sometimes request identification verification before we release any personal information to you. You are responsible for ensuring that access to your password is protected and to your computer.

Trademark:

http://www.esiog.com/ is a trademark of ES System pvt or its subsidiaries and may be registered in certain parts of the world.

Copyright:

All Web Platform design, text, graphics, the selection and arrangement(except the material entered by clients and users), thereof are Copyright of ES System pvt, ALL RIGHTS RESERVED.

Warranty Disclaimer:

Some terms of this agreement are subject to certain limitations or are even completely banned in specific fields of operation. The respective laws of the place will change those terms.

We neither warrant the accuracy, completeness, nor the validity of information we provide on this site. We do not take any responsibility for what you use this information for. You alone shall be liable if you confirm that any product or service you want from us is indeed something you need before ordering it from us.

Though we will do our best to protect this platform from viruses, it may still harbor viruses. You should, in any case, always exercise due care on downloading anything from this platform by installing antivirus software beforehand.

Consent and Inquiries:

Access to information published on this platform is granted when you are agree with the above terms and disclaimer. If you disagree with any of these terms, please exit the website immediately.

You can ask us at any time for details on our privacy policy and generally how we treat personal data by contacting our admin through our Contact page. When you want us to stop processing any further information concerning your person at any given one point in time, simply send an email to our admin department using "unsubscribe" as the subject field.